The Palms Resort Of Mazatlan, Mazatlan

This hotel has some serious noise issues, which really impacted our stay. While the location is nice and the ocean views are stunning, the lack of proper management when it comes to events and noise control left us feeling frustrated. The cleanliness of the rooms was decent, but the overall vibe of the place felt outdated and lacked the charm we remembered from years ago.

The hotel has a beautiful lobby and amazing ocean views, but the service and amenities fell short of expectations. While the pool area was great and the location is decent, I had frustrating experiences with check-in and restaurant billing. Be prepared for long waits and potential overcharges during your stay.

I had a pleasant stay overall, with a beautiful ocean view and a huge, relaxing infinity pool. The breakfast on the terrace was delightful, and the location right on the beach made it even better. However, the noise from the street was an issue, especially in the mountain view room, and service at the beach towel counter could be improved. I'd definitely consider returning, but only for an ocean view room next time.

The hotel has some beautiful features, like a stunning lobby and pool area, but my experience was marred by significant issues. The check-in process was frustratingly long, and the noise from parties and poor sound insulation made it hard to relax. While the room was spacious with a great view, the limited service and unexpected charges left a sour taste. Overall, I found value for money to be lacking, considering the disturbances and inconsistencies during my stay.

I recently stayed at this resort and had a mixed experience. The hotel has some positives, like a clean atmosphere and a beautiful ocean view, but the service left much to be desired, particularly in dining and room service. There were also too many guests at once, which affected overall enjoyment.